In addition to EAP assessment and Work-Life consultation and referral, Balance EAP offers a wide range of customized solutions tailored to your particular needs.

Advantage Care Coach

Employees are often torn between their duties at work and their responsibilities as a caregiver of an older adult. Long distances and the lack of family agreement about care plans can make these responsibilities even more challenging. Advantage Care Coach can provide practical solutions to local and long-distance caregiving challenges by joining families with a Geriatric Care Manager (GCM).



Advantage Compliance Line

Compliance Line is an affordable alternative to the development of an internal reporting process. In addition to fulfilling the federal government’s guidelines, Compliance Line provides an efficient and independent means of identifying and resolving employees’ concerns regarding potential misconduct.


Addressing compliance concerns before they become legal or public relations issues not only saves costs, but can also preserve the integrity of your organization’s internal and external reputation as an ethical employer and mindful corporate citizen.



Advantage Geriatric Care Assist

Offered as an employer-sponsored benefit at no cost to the family, our program provides a pre-determined amount of time with a professional geriatric care specialist. The geriatric specialist can meet with families, complete an on-site assessment of the elder’s own living environment, or assess possible housing options. Working together, the family and the specialist decide the best way to use the resources of the Geriatric Care Assist benefit.



Advantage Health Risk Assessment

Health insurance costs for employers are spiraling out of control, and employers are finding it increasingly difficult to pay the escalating premiums. Advantage HRA is a comprehensive online assessment of the user’s current nutritional and exercise habits, heart health, cancer risk, stress, and adherence to safety requirements. As an interactive tool, it can be completed online in about 20 minutes. It then instantly creates a confidential profile that highlights risks, and recommends healthy lifestyle changes. An aggregate company report shows the status of the entire population.



Integration with Wellness Coaching

Results of employee assessments can be integrated in Advantage Live Well Wellness Coaching to provide an efficient and effective program for achieving desired outcomes.



Advantage ID Recovery

Integrated ID Recovery: Provides employees with a toll-free, telephonic, 30-minute consultation with a Certified Consumer Credit Counselor. In the consultation, our professional will work with employees to objectively assess their situation, create an action plan, and provide the knowledge and tools to implement that plan most effectively. Enhanced ID Recovery: Provides employees with a renewed peace of mind. This is an employer-sponsored model where our identity recovery professionals take care of all the paperwork, negotiation and headaches. We are able to leverage our experience and knowledge of credit fraud to resolve identity theft issues in a matter of weeks rather than the six months it commonly takes individuals. With as little as 3 hours of your employees’ time, Enhanced ID Recovery can completely restore a credit history that has been destroyed by identity theft.



Advantage LifeCycle Kits

Advantage LifeCycle Kits were developed to provide clients with resources to address a range of work-life issues that occur throughout the lifecycle.



Advantage Live Well Onsite Health Screenings

Onsite health screenings have been shown to reduce an organization’s overall medical expenditures by identifying risk factors and trends, and alerting individuals to health issues that need to be addressed. Our health screening services provide quantifiable data to ensure that your organization’s wellness initiatives are on target.



Advantage Live Well Wellness Coaching

Wellness Coaching—delivered via phone, or Internet—employs professional health coaches to work with employees one-on-one. The program can be adapted and purchased according to employees’ needs.



Advantage Nanny Find

This unique service partners with parents to offer expert assistance and guidance during the recruitment and hiring process. In addition, since Nanny Find is part of our comprehensive work-life service, parents have continuous access to in-home care experts long after the nanny search is completed.



Advantage Nurseline

Advantage Nurseline enables employees to ask a qualified Registered Nurse their questions about medical issues.



Advantage Nursing Mother Assist

Offering three levels of telephonic lactation support, as well as onsite assessments, employers can select the benefit best suited for lowering healthcare costs and absenteeism in their organization, while keeping nursing mothers as valued, productive members of their workforce.



Advantage Personal Assist

Anyone who’s pressed for time can appreciate a resource to which individuals can delegate part of their “to-do” list. Advantage Personal Assist is that service—access to assistance for work or personal tasks. By giving employees the gift of time, they have the ability and clarity of mind to better contribute on the job.


Advantage Personal Assist is a concierge service that can be delivered on the Complete or Enhanced levels, as well as delivered as a custom-configured program for your workplace.



Advantage Student Assist

To enhance the capabilities of student counseling services, the program provides around-the-clock professional assistance to students to help them manage personal concerns, emotional issues, academic stress, career development, and the demands of daily and family obligations. Twenty-four-hour access to live support is available by phone, email, SMS text, or eSessionCONNECT technology, which allows access to instant online counseling.



Advantage Subsidy Assist

Employers of all sizes can attract and retain key employees by providing subsidy assistance for adoption, home buying and even commuting. Subsidy programs are also used to promote lower turnover, reduced absenteeism, and increase company loyalty.



Back-Up Care Advantage

Back-Up Care Advantage provides a trusted resource for back-up dependent care. This highly customized, high-quality program is designed for any type of emergency situation when employees’ normal child care or adult/elder care arrangements are unavailable for any reason.



Workforce Advantage Absence Tracking

It is well known that absenteeism is expensive to employers in terms of lost productivity. However, while many workplaces purchase services aimed at reducing absenteeism and supporting employee well-being, many fail to connect those services to employees. It is important for businesses to be able to assess absenteeism, as well as successfully direct existing resources to help mitigate it. Balance EAP offers scaled solutions to help employers manage absenteeism effectively and sensitively.

BALANCE EAP is the trusted provider for EAP services in the Mid-West region and for companies with offices nationwide. We offer a personal approach to help resolve the range of problems that face employees today.

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