Personal finances is the leading cause of stress in America and also the leading cause of co-morbidity, affecting numerous physical and mental health conditions. Employees who are emotionally, financially, and physically fit in their personal lives are better able to contribute in the workplace. With Balance EAP, employees can access a program of comprehensive financial support services—empowering them to concentrate on responsibilities at work, rather than on financial concerns.
Each employee is entitled to one (1) thirty-minute telephonic consultation per separate financial matter with a Balance EAP Money Coach. Virtually all types of financial matters are eligible for these services. Additional tax services beyond the initial consultation will be billed at a rate discounted by 25% from the provider’s normal fee.
Fraud Resolution and Identity Theft Services
In the event of an identity theft or a fraud related event, Balance EAP’s Fraud Resolutions Specialists™ (FRS) provide both affordable and expedient assistance, including a free consultation of up to 60 minutes with a highly trained FRS who helps with 7 emergency response activities.
To utilize the services, the employee speaks with a Financial Success Coordinator (“FSC”) to discuss the type of financial matter at issue. Then a referral is made to one of Balance EAP’s Money Coaches, who will contact the Employee to provide a confidential telephonic consultation.