BALANCE EMPLOYEE ASSISTANCE PROGRAM

SOLUTION-FOCUSED BRIEF COUNSELING

  • Eligibility: employees & household family members
  • Face-to-face assessment/counseling/referral sessions
  • Telephonic coaching option
  • National credentialed provider network
  • Intake specialist available 9:00 a.m.-5:00 p.m., Mon.-Fri.
  • After hours “on call” counselor available for urgent matters
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LEGAL/FINANCIAL CONSULTATION AND REFERRAL

  • 24/7/365 criminal response
  • Free 30 minute consultation with a local attorney or money coach
  • Fraud Resolution and Identity Theft Services
  • 25% discount on their hourly rate, in most cases
  • Legal, Financial and ID Theft Recovery
  • Divorce/Custody Issues
  • Estate Planning/Wills/Trusts
  • Landlord/Tenant
  • Small Claims
  • Bankruptcy
  • Buying a home for the first time
  • Major life event planning
  • Retirement Planning
  • Criminal
  • Real Estate
  • Personal Injury/Malpractice
  • Adoption
  • Budgeting
  • Foreclosure prevention
  • College fund planning
  • Will Preparation
Financial ServicesLegal Services

WORK-LIFE BALANCE CONSULTATION AND REFERRAL 

Work-Life consultation, resource and referrals include:

  • Adoption
  • Parenting
  • Elder/Adult Care
  • Pre-natal and Post-natal Care
  • Summer Care
  • Child Care
  • Education
  • Pet Care
  • Special Needs
  • Wellness

Educational materials to support each customized consultation include:

  • Tip sheets on specific topics
  • Checklists to help evaluate resources
  • Educational resources
  • Provider profiles
  • Handbooks filled with consumer information
  • Digital articles
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WELLBEING WEBSITE

  • Articles, check lists, resources
  • Online seminars, videos, slideshows e-learning courses with certificates of completion, including harassment training
  • Legal and medical forms
  • Company intranet portal available
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PROGRAM MANAGEMENT

  • Management Consultation and Management Referrals
  • Dedicated Account Manager
  • Annual Utilization Report
  • Monthly promotional support and marketing materials

OTHER AVAILABLE SERVICES

  • Wellness Program Consultation
  • Drug Free Workplace training
  • Onsite Critical Incident Response

BALANCE EAP is a trusted provider for EAP services in the Mid-West region and for companies with offices nationwide. We offer a personal approach to help resolve the range of problems that face employees today.

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